FAQ - Hotels

How much does HoteleGuide cost the hotel?
Nothing! HoteleGuide is a free amenity installed at no charge to the hotel.

Who handles the maintenance on HoteleGuide?
We do! HoteleGuide handles it all.

Does HoteleGuide update automatically?
Yes, HoteleGuide updates its program listings daily.

Who does the hotel call if they need assistance?
24 hours a day, they can call our technician line at 972-322-3740.

FAQ - Advertising

How many times does each ad play per day?
HoteleGuide only carries one hour of advertisements. So ads will play at least 24 times each day. That's 720 times a month!

Which file formats are acceptable for ads?
click here

Who do I email if I need to submit an ad file?
You can email the file to advertising@htg-tv.com

Are infomercials acceptable?
Yes, but as with all ads playing on HoteleGuide, they should be geared for a general audience.

Does HoteleGuide allow advertisers to choose specific geographic areas in which to advertise?
Yes! HoteleGuide's technology allows for advertisers to choose specific DMAs or Designated Market Areas as defined by A.C. Nielsen.

In what areas is HoteleGuide currently featured?
HoteleGuide is now featured in many prominent hotel chains. HoteleGuide has contracts for over 250,000 hotel rooms across the nation, and is in discussions for another 500,000+ nationwide.